Support Center & Help Desk — CueDeck
Welcome to the official technical support portal for CueDeck. Review troubleshooting guides or submit a support ticket below.
Direct Contact Channels
Frequently Asked Questions
How do I pair CueDeck with OBS Studio?
In OBS Studio, navigate to Tools -> WebSocket Server Settings. Enable the server and click 'Show Connect Info'. In CueDeck, tap 'Scan QR' and point your device camera at the monitor.
Does CueDeck stream my broadcast video or voice to external servers?
Absolutely not. CueDeck operates strictly peer-to-peer on your local Wi-Fi / LAN directly to your OBS computer. Zero video, audio, or metadata ever leaves your home network.
Submit a Support Ticket
Fill out the form below to reach our engineering team directly: